Our store location is 1 Murdoch Circuit, Acacia Ridge, Qld 4110.

Outback Equipment

<span style="color: #0d0d0d; font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &apos; Segoe UI&apos; , Roboto, Ubuntu, Cantarell, &apos; Noto Sans&apos; , sans-serif, &apos; Helvetica Neue&apos; , Arial, &apos; Apple Color Emoji&apos; , &apos; Segoe UI Emoji&apos; , &apos; Segoe UI Symbol&apos; , &apos; Noto Color Emoji&apos; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Afterpay is a convenient service offering flexible payment plans for online purchases. With Afterpay, you can shop for the gear you want and split the total cost into four equal payments over 8 weeks.&#xA0;To learn how to sign up and use Afterpay, click <a href="https://www.afterpay.com/en-AU/how-it-works">here</a>.

<span style="color: #0d0d0d; font-family: Söhne, ui-sans-serif, system-ui, -apple-system, ' Segoe UI' , Roboto, Ubuntu, Cantarell, ' Noto Sans' , sans-serif, ' Helvetica Neue' , Arial, ' Apple Color Emoji' , ' Segoe UI Emoji' , ' Segoe UI Symbol' , ' Noto Color Emoji' font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Afterpay is a convenient service offering flexible payment plans for online purchases. With Afterpay, you can shop for the gear you want and split the total cost into four equal payments over 8 weeks. 
To learn how to sign up and use Afterpay, click <a href="https://www.afterpay.com/en-AU/how-it-works">here</a>.

How can I pay with Afterpay?

Payments

Special Order Products

Special Order Delivery

How do I Sign Up for Rewards Points?

My Rewards Discount Code Isn’t Working, What Now?

How Do Rewards Points Work?

How Do I Claim My Points for More Discounts?

Can I use a PO box or Parcel Collect?

How do I place an order for Click & Collect?

Why is there no option for Click & Collect at checkout?

Why has my order defaulted to Click & Collect?

What do I need to bring when I collect my order?

How do I buy a gift card?

How do I cancel my membership/subscription?

Ordering & Rewards

Express Shipping

Standard Shipping

International Shipping

What is handling time?

When can I pick up my Click & Collect order?

Where can I pick up my Click & Collect order?

How can I track my order?

When will I receive my tracking details?

Why is my order delayed?

How do I get a freight quote?

Shipping limitations and additional fees

What to do if you receive an incorrect item in your order

Split delivery fees

Can I add a new shipping address to my account?

Can I update my shipping address on an existing order?

Oversize Items

Shipping & Delivery

Returns Overview

Returns Policy

In-store exchanges and store credits

Online exchanges or store credits

How can I exchange an item?

Change of mind

Faults and damages

What do I do if my order arrives damaged?

How do I submit a warranty claim?

When will I get my refund?

Items that require fitting or assembly

Returns & Exchanges

Where and when can I visit the showroom?

What’s on display in your store?

Outback Equipment Open Day 2025

Info and Updates

How do I view my orders on my account?

How do I review my wish list?

How do I create my wish list?

Can I view my online quotes?

How do I reset my password?

How do I log into my account?

My account

I am having a payment issue at checkout, what can I do?

Store Credit Expiry

Accepted Online Payment Types

How can I pay with Zip Pay or Zip Money online?

Accepted In-Store Payment Types

Can I pay over the phone for in-store collection?

How can I pay with Zip Pay or Zip Money in-store?

Gift Card T's and C's

How do I use a gift card?

How do I receive my gift card after purchasing?

How can I pay with Afterpay?Updated a day ago