Our store location is 1 Murdoch Circuit, Acacia Ridge, Qld 4110.

Outback Equipment

Showroom and Click &amp; Collect Address:Outback Equipment1 Murdoch Circuit,Acacia Ridge, QLD, Australia, 4110 Opening Hours:Mondays: Fridays: 7:00AM - 3:00PMSaturday (from 1st September 2026), Sunday and&#xA0;Public Holidays: Closed&#xA0; You can contact our friendly Showroom team during opening hours on 07 2112 3480&#xA0;or alternatively our customer support team are available at <a href="mailto:service@outbcakequipment.com.au">service@outbackequipment.com.au</a> Monday to Friday, or on 1300 854 185 between 9am and 3pm Monday to Thursday.

Visit the Outback Equipment showroom at 1 Murdoch Circuit, Acacia Ridge QLD. Open Monday to Friday 7am–3pm and Saturday 8am–1pm. Closed Sundays and public holidays. Call 07 2112 3480.

Where and when can I visit the showroom?

Showroom and Click and Collect

Special Order Products

Special Order Delivery

How do I Sign Up for Rewards Points?

My Rewards Discount Code Isn’t Working, What Now?

How Do Rewards Points Work?

How Do I Claim My Points for More Discounts?

Can I use a PO box or Parcel Collect?

How do I place an order for Click & Collect?

Why is there no option for Click & Collect at checkout?

Why has my order defaulted to Click & Collect?

What do I need to bring when I collect my order?

How do I buy a gift card?

How do I cancel my membership/subscription?

Ordering & Rewards

Understanding Dispatch Timeframes

Standard Shipping

Express Shipping

International Shipping

Oversize Items

Shipping limitations and additional fees

When can I pick up my Click & Collect order?

Where can I pick up my Click & Collect order?

How can I track my order?

Why is my order delayed?

How do I get a freight quote?

What to do if you receive an incorrect item in your order

Can I add a new shipping address to my account?

Can I update my shipping address on an existing order?

What if my order is lost, damaged or has incorrect delivery details?

Shipping & Delivery

Returns Overview

Returns Policy

In-store exchanges and store credits

Online exchanges or store credits

How can I exchange an item?

Change of Mind Policy

Faults and damages

What do I do if my order arrives damaged?

How do I submit a warranty claim?

When will I get my refund?

Items that require fitting or assembly

Returns & Exchanges

What’s on display in your store?

Click and Collect

How do I view my orders on my account?

How do I review my wish list?

How do I create my wish list?

Can I view my online quotes?

How do I reset my password?

How do I log into my account?

My account

I am having a payment issue at checkout, what can I do?

Store Credit Expiry

Accepted Online Payment Types

How can I pay with Zip Pay or Zip Money online?

How can I pay with Afterpay?

Accepted In-Store Payment Types

How can I pay with Zip Pay or Zip Money in-store?

Gift Card T's and C's

How do I use a gift card?

How do I receive my gift card after purchasing?

Payments

Understanding Shipping Timeframes at Outback Equipment

Where and when can I visit the showroom?Updated 3 hours ago