My Rewards Discount Code Isn’t Working, What Now?Updated 14 hours ago
If your rewards discount code isn’t working, don’t worry! Here are some steps you can take to resolve the issue:
1. Double-Check the Code:
Make sure you’ve entered the code correctly. Look out for any typos or extra spaces.
2. Check Expiration Date:
Verify that the discount code hasn’t expired. Discount codes typically have an expiration date and using them after this date can cause them to be invalid.
3. Review Terms and Conditions:
Ensure that the items in your cart meet the terms and conditions of the discount code. There will be a minimum spend required to use your voucher.
4. One-Time Use:
Confirm that the discount code hasn’t been used already. Most codes are one-time use, so if you’ve applied it to a previous order, it won’t work again.
5. Eligibility:
Make sure your account is eligible for the discount. Some promotions are exclusive to certain customer segments or require membership in our rewards program.
Troubleshooting Steps:
1. Clear Browser Cache:
Try clearing your browser cache and cookies, then re-enter the discount code.
2. Use a Different Browser:
Sometimes, browser issues can interfere with code application. Try using a different browser or device.
3. Log Out and Log in Again:
Log out of your Outback Equipment account and then log back in. This can refresh your session and potentially resolve the issue.
If none of this solves the issue, just get in contact with our team who will be happy to help. You can call us on 1300 854 185 or email at [email protected].